Terms and conditions

Terms of Use

The Straightforward website and related services are made available to you pursuant to the following terms and conditions and any other rules posted on our site. we do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to change or update information at any time without prior notice.

Use & Restrictions

The Straightforward webstore may be accessed and used only by individuals who can form legally binding contracts under applicable laws, who are 18 years of age or older, and who are not barred from using the sites under applicable laws.

The sites are provided solely as a convenience to you for non-commercial use. you may access and use the sites only in accordance with all applicable laws and regulations and with these terms of use. You acknowledge and agree that Straightforward Fashion Merchandising, in its sole discretion and without notice or any further obligation to you, may temporarily suspend or permanently discontinue and refuse any and all current and future, access to or use of the sites. You further agree that you will not:

  1. Resell for commercial purposes products purchased through use of the sites;
  2. Resell or make commercial use of the sites or content therein;
  3. Modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works of, transfer, or sell any content;
  4. Collect or use any product listings or descriptions;
  5. Use any data mining, robots, or similar data gathering and extraction methods from the sites;
  6. Other than for your use of the sites as expressly permitted in these terms of use, access or attempt to access any systems or servers on which the sites are hosted or modify or alter the sites in any way;
  7. Forge headers, create a false identity or otherwise manipulate identifiers in order to deceive others or disguise the origin of any content or other information transmitted to or via the sites;
  8. Use, frame or utilize framing techniques to enclose any straightforward trademark, logo or other proprietary information (including the images found at the sites, the content of any text or the layout/design of any page or form contained on a page) without Straightforward’s express written consent; or
  9. Use any meta tags or any other “hidden text” utilizing a straightforward name, trademark, or product name without Straightforward express written consent.

Any unauthorized use of the sites will terminate the permission or license granted by these terms of use, will result in you being barred from use of the sites, and may violate applicable law including copyright laws, trademark laws (including trade dress), and communications regulations and statutes.

Purchase for Personal Use only

 You may purchase products only for personal use and not for resale. This includes, but is not limited to, graphic printing on blank t-shirts or hoodies for resale or rebranding.

Copyright & Trademarks

Straightforward respects the intellectual property rights of others, and we ask you to do the same. straightforward may, in appropriate circumstances and at our discretion, terminate service and/or access to the sites for users who infringe the intellectual property rights of others. all content of our website including text, graphics, logos, button icons, & photography is property of straightforward and is protected by philippine copyright laws. the straightforward logo is under trademark application with e-filing number efph201700000211671. you may copy, forward, and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with our brand. any other use of our web site, including reproduction, is strictly prohibited without our prior written consent.

Your Account

In order to purchase products or services through the use of the sites, you can establish an account with Straightforward. You are solely responsible for (i) maintaining the security and confidentiality of your account and your account password; (ii) restricting access to your computer and your account; and (iii) keeping your email address listed on your account current. you are solely responsible and liable for all activities, including, without limitation, all purchases of products and services through the use of the sites that occur under your account or your account password.

You acknowledge and agree that straightforward may access, preserve, and disclose your account information, all submissions (as defined below), all communications to and from you, all information relating to your use of the sites, and all information relating to the use of the sites under your account or account password if straightforward is required to do so by law or legal process or if Straightforward determines, in its sole discretion, that such action is necessary to protect the rights of Straightforward, third parties, and other users of the sites or for purposes of responding to your request for customer service. Straightforward’s right to disclose any such information shall govern over any terms of our privacy policy.


Straightforward respects our customers account information as private and confidential information and does not share this with outside parties. All information gathered through the site’s activities are only used for the improvement of the customers’ digital experience.

Terms of Sale

All product sales from the sites are governed by any terms of sale that may be posted on the sites. you should refer to our contact page to learn more about applicable product warranties, our return policy, and shipping terms. By ordering and/or accepting delivery of the products, you agree to be bound by these terms of sale. The terms of sale are subject to change without prior notice at any time, in Straightforward’s sole discretion so you should review the terms of sale each time you make a purchase.

As Straightforward keeps its promise to a 365-day guarantee to repair and restore the items bought from its webstore and physical stores within 365-day at no cost, customer diligence to abide by product care instructions – always attached on every Straightforward merchandise – must be upheld. Only customers who have registered an account in the website or at its physical stores via storehub are entitled to this guarantee.

The limitations of this guarantee are as follows:

a)    Items that were purchased from the webstore and Straightforward pop-ups are the only ones eligible for exchange.

b)   Items for exchange are still subject to quality assessment. Straightforward reserves the right to approve or reject requests for item repair/exchange.

c)    This service is only valid after 365-days after your purchase. allow us a maximum of 5 working days to receive, evaluate, repair or resend your piece back to you. only persons who have registered an account at this webstore or at Straightforward/Shorts Market physical stores (via StoreHub) are eligible for this guarantee.

d)   Items have to come with its complete packaging material/box. for shoe boxes, kindly wrap the shoebox in plastic before using any form of adhesive to seal the package.

e)    On instances when orders were incorrectly sent by Straightforward, shipping costs to mail the returned item will be reimbursed. a copy of the official receipt must be sent to


Execessive / Flagged Shipping + Returns

Straightforward regularly monitors returns to identify potential misuse or abuse of our shipping + 365-day guarantee policies. We may flag some customers who meet our criteria for excessive returns or abuse of these policies. Customers who are flagged may be subject to our review, and revocation of standard customer return policies. We reserve the right to refuse service to anyone.

International customs & Duties Policy

any customs or import duties are charged once the parcel reaches its destination country. these charges must be paid by the recipient, as we do not take responsibility for these costs and do not offer compensation to cover any of these charges. Unfortunately, we have no control over these charges, and are not able to tell you what the costs may be, as customs policies and import duties differ from country to country.

Contact Us

If you have any questions, please contact Jessica at or call (02) 632-0717.