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Terms & Conditions

Before you purchase anything from Straightforward.ph, please be sure to carefully read through the terms and conditions.

Accuracy of Content

We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the color reproduction of the products is a close representation, we cannot accept any responsibility for any variation in color caused by the browser software or computer system used by you. Orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website.

All items are always subject to availability, and all prices are stated in Philippine Peso.

Product Exchange Policy

Items that were purchased on sale cannot be returned or exchanged.

Items that were purchased from the webstore are the only ones qualified for exchange.

Items for exchange are still subject to quality check. It is on Straightforward’s discretion to approve or reject requests for item exchange. Only items in great selling condition are accepted for exchange.

Items may only be returned if sent back within a 10-day period beginning on the date of your shipment’s receipt.

Items have to come with its complete packaging material/box. SHOES: kindly wrap the shoebox in plastic before using any form of adhesive to seal the package.

Please note that the shipping cost to mail the returned item is paid by the customer. Straightforward will pay for the shipping costs to send the requested item back to the customer.

On instances when orders were incorrectly sent by Straightforward, shipping costs to mail the returned item will be reimbursed. A copy of the official receipt must be sent to payments@straightforward.ph.

Backordered Items (i.e. Item Currently Out of Stock)

If any of your orders are tagged as “backordered,” it only means that the item you added to your cart is currently out of stock, but will definitely be in stock again in no more than a month from your date of reservation. Follow ups may be easily made by sending a mail to shiela@straightforward.ph

Ownership of Rights

Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Straightforward Clothing. You may not modify, distribute or re-post anything on this website for any purpose.